The Hidden Costs of Operator Errors

Aug 01 2024 | 3 Min. Read Training Safety

When you are investing in workplace safety, such as maintaining your equipment or installing new safety signage in the workplace, do you ever wonder how much an on-the-job injury could potentially cost your company? The truth is that there are multiple factors to consider when calculating the total cost of an injury. With each injury that occurs on the job, your company could incur healthcare/legal expenses, OSHA fines, financial losses due to decreased productivity, and other indirect expenses. When you look at the big picture, all of these hidden costs can really add up!

 

Healthcare/Legal Expenses 

When an employee is injured on the job, employers are legally obligated to compensate them for lost wages and healthcare expenses through workers’ compensation. According to OSHA, “It has been estimated that employers pay almost $1 billion per week for direct workers’ compensation costs alone.” The costs pile up, including payments to workers compensation, legal fees, and the employees’ medical expenses. With rising healthcare and insurance premiums, a influx of workers’ compensation claims can really dent a company’s bottom line.  

 
OSHA Violations 

To stay on the right side of the law, you must document and report all “serious work-related injuries and illnesses” to OSHA. Beyond healthcare expenses and legal fees associated with reportable injuries, OSHA fines start at $16,131 per violation. Even one injury can leave your business footing a hefty bill. Imagine multiple serious injuries in a single year. Those fines can stack up faster than paperwork on a Monday morning (or even become your Monday morning paperwork) 

 

Loss of Productivity and Indirect Expenses 

In addition to the obvious financial risks you run with operator error, injuries impair your company’s productivity, and in turn, your bottom line. The Centers for Disease Control (CDC) estimated that in 2015, “productivity losses linked to absenteeism cost employers $225.8 billion annually in the United States, or $1,685 per employee”. OSHA refers to these expenses as “indirect costs,'' which include “training replacement employees, accident investigation and implementation of corrective measures, lost productivity, repairs of damaged equipment and property, and costs associated with lower employee morale and absenteeism”. Operator absenteeism places a large financial burden on your business as it may require you to retrain, rehire, and reorganize your entire operation. 

 

Injury Prevention in the Workplace 

Here’s the good news: while workplace injuries are costly, they are also entirely preventable. There are an estimated 96,000 injuries each year on powered industrial trucks, or one every 5 ½ minutes. However, proper equipment maintenance, considering environmental risk, and providing effective training can become huge assets to companies aiming to reduce risk, damage and liability.  

First, consider your environmental safety factors such as proper signage and lighting. Are your work areas well-lit and do they display the proper safety signage such as stop signs and speed limits?  

Second, inspect your equipment and ensure that everything is in proper working condition prior to each trip. If equipment needs to be replaced, do not delay! Replace or repair damaged equipment immediately. 

Finally, think about your training program. Why gamble with something as important as operator training when you could call in an expert? Consider utilizing a company who specializes in operator training, such as TrainMOR. Effective training increases operator confidence and enhances safety, protecting your business from the hidden costs of operator error. 

Ultimately, prevention is the most cost-effective way to address workplace injuries. By investing in additional safety measures, you are mitigating risk by ensuring your employees know how to safely and effectively operate their machinery. 

 

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